Privacy Policy

Your Privacy Matters

At GoldenRidge Madera Fencing, we take your privacy seriously. This policy explains what information we collect, how we use it, and how we protect it. We only collect what we need to provide you with excellent fencing services, and we'll never sell your personal information to third parties.

Information We Collect

Information You Give Us

When you contact us for a quote or schedule a service, we collect information like:

• Your name and contact information (phone number, email address, mailing address)
• Property address where the work will be performed
• Details about your fencing project and preferences
• Payment information when you hire us for a project

Information We Collect Automatically

When you visit our website, we may automatically collect:

• Your IP address and browser type
• Pages you visit on our site
• How long you spend on our site
• Where you came from before visiting our site

We use this information to improve our website and understand how people find and use our services.

How We Use Your Information

We use the information we collect to:

• Provide you with quotes and schedule your fencing project
• Communicate with you about your project status and any updates
• Process payments and maintain billing records
• Send you appointment reminders and follow-up messages
• Improve our services and customer experience
• Respond to your questions and support requests

We'll only send you marketing emails if you've agreed to receive them, and you can unsubscribe at any time.

How We Share Your Information

We don't sell, rent, or trade your personal information. We may share your information only in these situations:

• Service Providers: We work with trusted companies that help us run our business, like payment processors or scheduling tools. They're only allowed to use your information to help us serve you.
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
• Business Transfers: If we sell or merge our business, your information may be transferred to the new owner.

Cookies and Tracking

Our website may use cookies, which are small files stored on your device that help us remember your preferences and understand how you use our site. You can set your browser to refuse cookies, but this might limit some features of our website.

We may also use analytics tools like Google Analytics to understand website traffic and user behavior. These tools collect information anonymously and help us improve your experience.

How We Protect Your Information

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. This includes:

• Using secure connections (SSL) on our website
• Limiting access to your information to employees who need it
• Training our team on privacy and security practices
• Regularly reviewing our security measures

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we can't guarantee absolute security.

Your Rights and Choices

You have several rights regarding your personal information:

• Access: You can request a copy of the information we have about you
• Correction: You can ask us to correct inaccurate information
• Deletion: You can request that we delete your information (with some exceptions)
• Opt-Out: You can unsubscribe from marketing emails at any time

To exercise these rights, contact us using the information below.

Children's Privacy

Our services are not directed to children under 13, and we don't knowingly collect information from children. If you're a parent and believe your child has provided us with information, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll update the date at the top of this page and notify you if the changes are significant. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out: